Reference

Privacy Policy for ae777 Account Holders

We collect only what we need to run your account, process deposits via bKash, Nagad and Rocket, and keep the lobby secure. This policy explains what we hold, how we use it, and how you can request changes or deletion.

Account dataPayment recordsDevice logsCookie preferencesContact rights
ae777 Privacy Policy for ae777 Account Holders
SECURITY MEASURES

How We Protect Your Account Data

We encrypt payment references between your browser and our server using standard SSL. Account passwords are hashed so even our own staff cannot read them. Two-factor codes sent via SMS add a second layer when you log in from a new device.

SSL encryption

Every page on ae777 runs over HTTPS so deposit details, login credentials and wallet references are encrypted in transit. You will see the padlock icon in your browser address bar.

Hashed passwords

We store passwords using a one-way hash algorithm. If you forget your password, we send a reset link rather than showing the original because we cannot retrieve it.

Device recognition

We log the device fingerprint each time you sign in. A login from an unrecognized device triggers an SMS code so only you can approve the new session.

Data retention limits

Active account data stays as long as you keep playing. Once you close the account and clear your balance, we anonymize identifiers within thirty days and retain only transaction hashes for compliance.

POLICY CONTACT

How to Reach Us About Privacy

If you want to see what data we hold, request a correction, or ask us to delete your account, use any of the channels below. We respond to privacy requests within seven days and confirm deletion within thirty days once your account balance is zero.

Live chat Open the chat widget in the account dashboard and select the privacy-request topic. An agent will log your request and confirm next steps within the session.
Email support Send your request to the support address listed in the footer. Include your registered mobile number so we can verify the account and respond securely.
Account settings Navigate to account settings, then privacy controls. You can download a copy of your data, toggle marketing preferences, or submit a deletion request directly from that page.

Privacy Policy Questions

We ask for your mobile number, a username and basic contact details. That lets us verify withdrawals, send account notifications and confirm your identity if you request a password reset.

We share the transaction reference with bKash, Nagad or Rocket only to complete the deposit or withdrawal you started. We do not sell your payment records to advertisers or other platforms.

Yes. Log into account settings and choose the download-my-data option. We will email a file containing your registration details, transaction history and device logs within forty-eight hours.

Withdraw any remaining balance, then submit a deletion request through account settings or live chat. We anonymize personal identifiers within thirty days and confirm by email once the process completes.

We use session cookies to keep you logged in and preference cookies to remember your language choice. You can disable non-essential cookies in your browser settings without affecting core account functions.

We retain transaction logs as long as your account is active and for a compliance period afterward. Once you request deletion and clear your balance, we anonymize identifiers within thirty days.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.